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skyQ Internet's Acceptable Use Policy ("AUP") is intended to help enhance the use of the Internet by preventing unacceptable use. All users of skyQ Internet's services (the "Services") must comply with this AUP. We ask that you (the "Member") read this document carefully, as well as our Terms of Service. We support the free flow of information and ideas over the Internet and do not actively monitor use of the Services under normal circumstances. Similarly, we do not exercise editorial control over the content of any Web site, electronic mail transmission, news group, or other material created or accessible over or through the Services, except for certain proprietary websites. However, in accordance with our Internet Service Agreement, we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. skyQ Internet may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Your violation of this AUP may result in the suspension or termination of either your access to the Services and/or your skyQ Internet account or other actions as detailed in Section 2.

This AUP should be read in conjunction with our Terms of Service and other policies. Remember, your use of the SkyQ Service is conditioned upon your continued acceptance of and compliance with the Terms of Service and the SkyQ Acceptable Use Policy. Please familiarize yourself with these important rules and policies. SkyQ may change the AUP at any time, and such change shall take effect thirty (30) days after the date of the last AUP change. The first section of the AUP will provide the date of the last AUP change. You agree to review the AUP periodically to be aware of such changes. If any change is unacceptable to you, you may terminate your membership as provided in our Terms of Service. Your continued use of SkyQ following the Effective Date of any such change to the AUP constitutes acceptance of all such changes. This AUP was last revised on April 13th, and will take effect on May 13th, thirty days after the date of this last change.


You may not use, or allow others to use, your SkyQ account, either directly or indirectly, to:
(1) transmit through SkyQ any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable content;
(2) harass, threaten, embarrass, or cause distress, unwanted attention or discomfort upon another Member or user of SkyQ or other person or entity;
(3) post, transmit, promote, link, or facilitate through SkyQ the distribution of sexually explicit material;
(4) impersonate any person or entity, including, but not limited to, a SkyQ official or communicate under a false name or a name that you are not entitled or authorized to use;
(5) post or transmit through SkyQ, or cause to be posted or transmitted, any fraudulent schemes, including but limited to chain letters and pyramid schemes;
(6) post or transmit through SkyQ, or cause to be posted or transmitted, any unsolicited advertising, promotional materials, or other forms of solicitation to other Members, individuals or entities, except in those areas that are expressly designated for such a purpose (e.g., the classified areas), or collect or harvest sign-on names of other Members, without permission;
(7) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private financial information from any Member;
(8) violate any operating rule, policy or guideline of any other interactive service, including, but not limited to, the operating policies of the International Areas; or
(9) intentionally or unintentionally violate any applicable local, state, national, international or foreign law, including, but not limited to, any rules or regulations having the force of law;
(10) spam. "Spamming" is sending unsolicited email - whether "mass" or ostensibly targeted - to people who have not asked for such email. Spam is also posting to Usenet news a single cross-post to many newsgroups, or many individual posts to multiple newsgroups that are not related to the topic of your article, or where doing so is in violation of a group's charter or common use. Posting identical or nearly identical usenet posts on a regular (daily, weekly) basis - with the exception of FAQ's and other informational content posts - is similarly prohibited. Spam sent via other networks, but referencing email addresses or websites at skyQ is similarly prohibited. You may not use skyQ as a 'drop off' address for replies to spam mail or spam posts sent from other networks. We encourage the appropriate use of email and usenet news, and we do not censor for content.
(11) mount an attack against our system or any other. This includes mail bombing, "hacking" or attempting to gain root access, tsunami or flood bots or annoyance utilities like "nuke" or "flash", employing packet sniffers, flood pings, etc.
(12) resell skyQ services without written authorization from skyQ Internet;
(13) exceed web space size and traffic limitations: All skyQ Members receive free webspace for use with their Internet access account. Each Member's free webspace is allocated a certain amount of traffic per month depending on your plan (traffic is calculated on a formula multiplying the number of hits that your site receives by the size of your files). If a site exceeds its maximum monthly allotment of traffic, your site will become unavailable until the first day of the next calendar month. A site that exceeds the skyQ Member's maximum allotment in size will also become unavailable. Unavailability includes but may not be limited to the inability to access the site publicly or to post additional content or modify existing content. We enforce these limits to ensure that all of our customers will have equal access to the connection they are paying for.
(14) use software or any device that would allow your account to stay logged on while you are not actively using SKYQ services.

We allow family/business users to share one account (using one modem per account). With the exception of dedicated dial up accounts, extended interval sessions that are either idle sessions, or sessions running only automated functions such as email checks, pings, etc., may be terminated by SkyQ.

skyQ reserves the right to protect its Members and SkyQ from offensive e-mail communication, including, but not limited to, the right to block mass e-mail solicitations, or "junk e-mail."


skyQ requests that anyone who believes there has been or experiences a violation of this AUP please send a notification to abuse@skyq.com.

If possible, please provide the following information:
Evidence and details of the alleged violation
The IP address used to commit the alleged violation
The date and time of the alleged violation

skyQ may take any one or more of the following actions in response to complaints:
a) issue written or verbal warnings
b) suspend the Member's account
c) terminate the Member's account
d) bill the Member for administrative costs and/or reactivation charges
e) bring legal action to resolve violations and/or to collect damages, if any, caused by violations

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